Co-OYO 4.9.1

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The CO OYO platform offers a comprehensive solution designed to enhance storefront revenue, streamline operational workflows, and elevate the customer experience. It provides property owners with end-to-end management capabilities, ranging from daily operational oversight and business insights to informed decision-making and revenue growth strategies. Additionally, the platform facilitates access to detailed financial reports, simplified pricing control, and dedicated support channels through chat and help modules.

Daily Operations Management
<ul>
<li>Role-based access control enables all staff members to utilize a single application for their routine tasks, with data visibility governed by permissions set by property owners or managers.</li>
<li>Available 24/7 live support ensures assistance is accessible at all times.</li>
<li>Functions include booking and reservation management, invoice processing, review and rating monitoring.</li>
</ul>

Revenue Growth Strategies
<ul>
<li>The platform features various programs and initiatives that can be opt-in or out of at the user's convenience, aimed at increasing revenue. These include:</li>
<ul>
<li>Flash Sales</li>
<li>Discover OYO</li>
<li>Wizard</li>
<li>Guest +</li>
<li>OTA Powerplay</li>
<li>Review Boost</li>
</ul>
</ul>

Business Insights & Booking Management
<ul>
<li>Real-time monitoring of revenue, occupancy rates, and average room rates for specific periods such as today, yesterday, or within the current month.</li>
<li>Analytics on guest call pickup rates and related metrics.</li>
<li>Assessment of Property 3C scores and details.</li>
<li>Unified management of bookings, guest reviews, room availability, and operational status.</li>
<li>Trend analysis through booking reports to inform strategic decisions.</li>
</ul>

Pricing Control
<ul>
<li>The system offers suggested optimal pricing options based on market data aimed at maximizing occupancy.</li>
<li>Visualization of booking distribution and revenue across different price brackets.</li>
<li>Calendar views for weekly or monthly monitoring of pricing insights.</li>
</ul>

Promotional Campaigns
<ul>
<li>Access to various promotional schemes to differentiate your property from competitors.</li>
<li>Personalized promotional recommendations designed to optimize revenue potential.</li>
<li>Flexible activation, deactivation, pausing, and resuming of promotions as needed.</li>
</ul>

Earnings & Financial Management
<ul>
<li>An overview of total revenue, net payments, and net earnings.</li>
<li>Options for daily payout management.</li>
<li>Features for downloading and emailing financial statements and generating GST-compliant sales invoices.</li>
</ul>

Guest Experience Monitoring & Enhancement
<ul>
<li>A holistic view of guest experience metrics to identify improvement areas.</li>
<li>Tools to improve property performance by enhancing guest satisfaction levels.</li>
<li>Real-time escalation notifications from guests currently at the property for immediate action.</li>
</ul>

CO OYO is accessible to all property stakeholders with customizable user permissions. The platform can be downloaded for management from any location at any time.

The platform has been recognized with multiple awards including the Web-Based Production | Mobile Web | App For Business at AVA Digital Awards 2022, Outstanding Product at the Global Business Excellence Awards 2022, and Best Customer Experience in the B2B sector at the Customer Fest Awards 2022.

User agreement to licensing and privacy terms is required upon download. For support or feedback, please contact us via email at partner.support@oyorooms.com.

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4.9.1

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